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Leadership

November 30, 2020 by Bronwyn Coulthart Leave a Comment

Tips for returning your staff back to the workplace

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Tips for returning your staff back to the workplace

November 30, 2020
Filed Under: Leadership, Media Appearances

2020 has been a year like no other with the seriousness of the pandemic causing major shutdowns of businesses, employees being stood down, schools being closed and people unable to see loved ones for months.

One of the biggest challenges and in some cases an ‘eye opener’ for businesses was having employees all working from home. For some employees the pandemic has made them realise they can efficiently perform their role easily from home without the hassles of commuting to the office. For others, their home environments haven’t been conducive to working from home and need to return to the office as quickly as possible.

Now with the Victorian Government announcing there will be a staged return to the office, businesses have the challenging task of planning the transition of their employees back to the office.

It’s understandable you may have employees feeling nervous about potentially returning. However, others might be feeling ‘zoomed fatigued,’ missing the social interactions and building relationships with their colleagues and finding it hard to ‘switch’ off from work with it right there in their living room.

The transition needs to be well planned, a gradual process making sure to follow Government capacity and density restrictions and keeping the lines of communication open with employees. Employees will need time to adjust back as the work environment will be very different to when they left it.

Here are four key areas to consider when planning to transition your staff back to the office:

Health and safety

A comprehensive COVID safe plan needs to be in place to prevent any introduction of COVID-19. This needs to include health and safety processes to respond quickly to new outbreaks/infections, protocols to identify and track employees and their contacts if there is a confirmed or suspected case, guidelines for sanitation and physical distancing, personal protective equipment (PPE) required to be worn in the office space, and compliance of Government regulations and requirements. Office layout and maximum capacities for meeting rooms and lunch/breakout rooms will also need to be considered and comply with the Government regulations.

Businesses also need to consider how they will manage visitors to the office and have a process in place for employees returning to the office to provide a confirmation that they are well before entering.

Ways of working

To comply with capacity and density restrictions and to limit in-person interactions, businesses will need to evaluate the actual jobs to identify who needs to be in the office and who can continue to work from home. Businesses may need to consider staggered starting times or split times between remote and office shifts. It’s also important to have adequate systems in place to manage teams who have a mixture of people still working from home and at the office.

Team preferences

Alongside evaluating the actual jobs, businesses need to assess the mental health and wellbeing of individuals, their personal situation, transportation to and from the office and who is most at risk if there was a confirmed case of COVID-19.

Open and transparent communication

It’s important for leaders in the business to make sure they are consistently communicating about workplace changes and allow plenty of time for employees to be prepared to return to the office. Providing opportunities for open communication is vital so you can keep track of how employees are feeling about the changes and they know they can openly express any concerns or fears.

The approach to transitioning your employees will need to be well planned, gradual and there must be some allowance of flexibility as each employee’s circumstances will be different. Communication is the key in making sure everyone understands the health and safety measures and what is expected of them when entering the office.

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Filed Under: Leadership, Media Appearances

November 23, 2020 by Bronwyn Coulthart Leave a Comment

Media: Interview for Blackbelt Leader on Ticker TV on Growing Leaders

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Media: Interview for Blackbelt Leader on Ticker TV on Growing Leaders

November 23, 2020
Filed Under: Leadership, Media Appearances

Catie had the privilege to be invited to appear on ticker TV’s Black Belt Leader hosted by highly regarded expert in people leadership, Karen Gately from Corporate Dojo.

Black Belt Leader shares advice and stories to help leaders with challenging people management issues and takes a look into leadership skills great leaders need to positively influence others.

On the show we discussed:

What it takes to grow the leadership capabilities needed to inspire and influence people to be at their best.

What senior leaders need to do to support those they appoint to a management role to succeed.

Some of the biggest gaps in people management capabilities at the moment.

Are effective leaders born or can they be developed?

Ways senior leaders can support technical people to effectively step into a people management role.

Thank you, Karen and ticker, for having Catie on the show and also for the mention of the new Quick Start onboarding program launching soon!

Click the link below to watch.

https://www.youtube.com/watch?v=EB_Zut9-mZQ

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Filed Under: Leadership, Media Appearances

August 26, 2020 by Bronwyn Coulthart Leave a Comment

Media: Interview for the Dynamic Leader podcast on empowerment and accountability

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Media: Interview for the Dynamic Leader podcast on empowerment and accountability

August 26, 2020
Filed Under: Leadership, Media Appearances

Catie Paterson was a special guest on Shelley Flett’s ‘The Dynamic Leader’ podcast episode #31. Shelley Flett is a well-respected leadership trainer and coach, working with leaders to build high performing and efficient teams.

Passionate about supporting the next generation of leaders, Shelley has recently written a book ‘The Dynamic Leader’ which includes a model for leaders to find their own dynamic leadership style and what her podcast is focused around.

In the episode Catie and Shelley discuss two essential skills a great leader needs; empowerment and accountability. An empowered leader must feel and have control in their role so they can empower and build confidence in others around them to achieve the desired outcome. At the same time, leaders must be accountable for what they say and follow through with action.

How do you empower your team members to grow?

Thank you to Shelley Flett for having me on the podcast.

To listen to Catie’s episode on the ‘The Dynamic Leader’ podcast, click the link below.

https://bit.ly/3ljsHac

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Filed Under: Leadership, Media Appearances Tagged With: blog, bluekite, business planning, catie paterson consulting, hr, hr consulting, hr industry, human resources, leadership skills, podcast

August 20, 2020 by Bronwyn Coulthart Leave a Comment

Media: Interview for The Better for Business for Good Company on Company Culture

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Media: Interview for The Better for Business for Good Company on Company Culture

August 20, 2020
Filed Under: Leadership

Catie Paterson joined fellow small business owners, Peter Engelhardt, Zac Zawalski and Dr Linda Wilson, on the Better Business for Good TV show (BB4G TV) to discuss ‘all things culture’:

What exactly is company culture and what it is not.

  • The importance of culture in a small business.
  • How culture delivers to the bottom line.
  • What determines culture and how to change it.
  • What are ways you are maintaining or building your company culture?

Catch up on Catie’s episode now on the Better Business for Good Company website or click the link below to watch this episode on YouTube.

Here is the link to the BB4G TV full episode:

https://bb4g.co/bb4g-tv/

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cpaterson@bluekite.au

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Filed Under: Leadership

July 28, 2020 by Bronwyn Coulthart Leave a Comment

Media: Interview for The Better for Business for Good Company – Employee Onboarding

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Media: Interview for The Better for Business for Good Company - Employee Onboarding

July 28, 2020
Filed Under: Leadership, Media Appearances

What a great experience to be involved in another episode of The Better Business for Good Company TV show!

Catie Paterson joined host, Brenda Thomson, and fellow small business owners, Kerry Anne Nelson from Operation Verve and Damien Battersby from Proactive IT Solutions, on the Better Business for Good TV show (BB4G TV) to discuss employee onboarding.

On the show Catie discusses:

  • Onboarding and the importance of culture in creating a successful onboarding experience for your new starters.
  • Experiences businesses need to include to welcome their new starters personally to participate in delivering on the company promises.
  • Companies who include the key elements of culture and engagement in their onboarding processes, will see 34% of employees staying with the company longer than one year.

Are you ready to give your new team members the head start they need?

Catch up on Catie’s episode now on the Better Business for Good Company website or click the link below to watch this episode on You Tube.

Here is the link to the full episode: https://youtu.be/qlKcxWmLFw4

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cpaterson@bluekite.au

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Filed Under: Leadership, Media Appearances

July 8, 2020 by Bronwyn Coulthart Leave a Comment

Media: Interview for Blackbelt Leadership on Ticker TV around self awareness

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Media: Interview for Blackbelt Leadership on Ticker TV around self awareness

July 8, 2020
Filed Under: Leadership, Media Appearances

 

In June, Catie had the privilege to be invited to appear on ticker TV’s Black Belt Leader hosted by highly regarded expert in people leadership, Karen Gately from Corporate Dojo.

Black Belt Leader shares advice and stories to help leaders with challenging people management issues and takes a look into leadership skills great leaders need to positively influence others.

On the show Catie and Karen discussed:

– What is self-awareness and why it is a critical skill of a successful leader?

– What are the benefits of self-awareness?

– What are the characteristics of a leader with self-awareness?

– Why does it matter for a leader to have self-awareness?

– What happens if a leader does not exercise self-awareness and what impact does it have on the team?

– How do you develop self-awareness?

– Simple tips for leaders to become more self-aware.

Self-awareness is such an important skill and helps us build stronger relationships and be clearer with our decisions.

Thank you Karen and ticker for having Catie on the show.

Click the link below to watch.

ticker full episode – to hear more about what Catie discussed on the show head to 19mins 40 seconds. https://bit.ly/36UvgZk

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cpaterson@bluekite.au

FREE CONSULTATION

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Filed Under: Leadership, Media Appearances

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